Candy Washing Machine Not Heating Water
Candy Washing Machine Not Heating Water
If your Candy washing machine is not heating the water, meaning clothes may not be washed at the correct temperature, there are several checks you can carry out at home before calling an engineer.
Washing machine not heating water — all brands
View all Candy washing machine error codes
Why Is My Candy Washing Machine Not Heating Water?
When a washing machine fails to heat the water, the wash cycle will complete but clothes may come out unwashed or smelling stale. The most common cause is a faulty heating element, though a temperature sensor or control board fault can also be responsible.
Common Causes
Faulty heating element
The most common cause. The heating element is responsible for warming the water during the wash cycle. If it fails, the water will remain cold regardless of the temperature selected.
Faulty temperature sensor (NTC thermistor)
If the temperature sensor fails, the machine may not detect that the water needs heating, or may heat it incorrectly.
Control board fault
A fault with the main control board can prevent the heating circuit from operating correctly.
Wiring fault
Damaged or loose wiring to the heating element or temperature sensor can interrupt the heating circuit.
Limescale buildup
In hard water areas, heavy limescale deposits on the heating element can reduce its efficiency or cause it to fail prematurely.
Checks To Try Before Calling An Engineer
Check the selected temperature
Ensure the programme is set to a wash temperature above 30°C. Some eco programmes wash at very low temperatures by design.
Run a service wash
Run an empty cycle at 60°C or 90°C with a washing machine cleaner to dissolve limescale and detergent buildup from the drum and heating element.
Reset the machine
Switch off at the mains and leave unplugged for a few minutes. Plug back in and try again.
If You Need Spare Parts
If you are confident carrying out the repair yourself, compatible Candy washing machine spare parts are available on Amazon with next day delivery.
Always check your model number before ordering to ensure compatibility.
When To Contact A Professional
If the machine consistently fails to heat the water after the above checks, the heating element, temperature sensor or control board is likely faulty and will need to be diagnosed by a qualified engineer.
Related Candy Guides
Candy washing machine error codes
Candy washing machine not draining
Candy washing machine not spinning
Related Guides
Washing machine not heating water — all brands
Hoover washing machine not heating water
Whirlpool washing machine not heating water
🔧 Need a spare part? Find compatible parts for your appliance on Amazon with next day Prime delivery. Please double-check the part is compatible with your specific model before ordering. Find parts on Amazon
♻️ Not worth repairing? If your appliance has had its day, eco-friendly refurbished appliances are available at Renew 2 U — better for your wallet and the planet.