Miele Washing Machine Fault Code F37 Meaning and Possible Fixes
Miele Washing Machine Fault Code F37
If your Miele washing machine displays fault code F37, the appliance has detected that it is not standing level. The machine has identified excessive movement or vibration caused by an uneven installation and has interrupted the cycle.
View all Miele washing machine fault codes
What the F37 Fault Code Means
The F37 fault code indicates that the washing machine is not correctly aligned or level. When a machine is not sitting evenly on the floor, it can vibrate excessively during the spin cycle, which can damage both the appliance and its surroundings. The machine stops the cycle as a precaution when this is detected.
Common Reasons This Fault Appears
Machine not level
If the washing machine is not sitting evenly on all four feet, it will rock and vibrate during spinning. This is the most common cause of the F37 fault.
Adjustable feet not locked
Miele machines have adjustable feet that can work loose over time. If the feet have moved out of position the machine may no longer be level.
Uneven floor surface
Installing a washing machine on a soft, uneven or sloping floor can cause levelling issues that worsen during spinning.
Transit bolts not removed
On a newly installed machine, if the transit bolts at the back have not been removed, the drum cannot move freely and excessive vibration will result.
Safe Checks You Can Try
Check the machine is level
Use a spirit level placed on top of the machine to check it is sitting evenly side to side and front to back. Adjust the feet as necessary until the machine is level.
Adjust and lock the feet
Turn the adjustable feet up or down until all four are in firm contact with the floor. Once level, tighten the lock nuts on each foot to prevent them from moving.
Check transit bolts have been removed
On a new installation, confirm that the red or yellow transit bolts at the back of the machine have been removed and the holes plugged as described in the installation guide.
Redistribute the laundry
An unbalanced load can also contribute to excessive movement. Open the door, redistribute the laundry evenly around the drum and restart the spin.
Restart the washing machine
Turn the machine off at the mains for a few minutes before restarting once the levelling issue has been addressed.
If You Need Spare Parts
If you are confident carrying out the repair yourself, compatible Miele washing machine parts are available on Amazon with next day delivery.
Always check your model number before ordering to ensure compatibility.
When To Contact A Professional
If the F37 fault persists after levelling the machine and checking for transit bolts, there may be a fault with the vibration detection system or suspension that requires an engineer to investigate.
Related Miele Washing Machine Fault Codes
You may also encounter related issues indicated by Miele Washing Machine Fault Code F35 and Miele Washing Machine Fault Code F39.
Fault codes may vary slightly between different Miele washing machine models, so always consult the manufacturer documentation for your specific appliance.
🔧 Need a spare part? Find compatible parts for your appliance on Amazon with next day Prime delivery. Please double-check the part is compatible with your specific model before ordering. Find parts on Amazon
♻️ Not worth repairing? If your appliance has had its day, eco-friendly refurbished appliances are available at Renew 2 U — better for your wallet and the planet.