Candy Washing Machine Error Code E13 – Meaning and Possible Fixes
Candy Washing Machine Error Code E13
If your Candy washing machine displays Error Code E13, it usually indicates a problem with the dryer temperature sensor on washer-dryer models.
Candy washer-dryers use a temperature sensor (NTC thermistor) to monitor the heat produced during the drying cycle. If the appliance cannot detect the correct temperature reading, the control system may stop the programme and display the E13 error code.
This error normally appears on Candy washer-dryer models rather than standard washing machines.
View all Candy washing machine error codes.
What the E13 Error Means
The E13 error code indicates that the appliance has detected a fault with the dryer temperature sensor. This sensor allows the control system to monitor and regulate the temperature during the drying phase.
If the sensor fails or sends incorrect readings, the machine may stop the programme to prevent overheating or damage to internal components.
Common Reasons This Error Appears
Faulty temperature sensor
The NTC thermistor responsible for measuring the drying temperature may be damaged or worn.
Wiring issue
Loose or damaged wiring between the temperature sensor and the control board may interrupt signals.
Sensor connection fault
The connector linking the sensor to the control system may be loose or disconnected.
Control board issue
In some cases the electronic control module may fail to read the temperature sensor correctly.
Safe Checks You Can Try
Before contacting a technician, there are a few safe checks you can perform.
Restart the appliance
- Turn the washing machine off using the power button.
- Switch off power at the wall socket.
- Wait several minutes.
- Restore power and try running a new cycle.
Check the load
- Avoid overloading the drum when using drying programmes.
- Ensure the correct drying programme is selected.
If You Need Spare Parts
If you’re confident carrying out the repair yourself, compatible Candy washing machine parts are available on Amazon with next day delivery.
Always check your model number before ordering to ensure compatibility.
When To Contact A Professional
If the E13 error code continues to appear after restarting the appliance, the washer-dryer may require inspection by a qualified appliance technician.
Components such as the dryer temperature sensor, wiring or control board may require professional testing or replacement.
Related Candy Washing Machine Error Codes
You may also encounter related issues indicated by Candy Washing Machine Error Code E12, Candy Washing Machine Error Code E14 and Candy Washing Machine Error Code E15.
Error code meanings can vary slightly between Candy models. Always consult your appliance manual or a qualified technician if the problem persists.
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